Live Q&A Language Interpreters November 18, 2024

Language Services Live Q&A Ep. 7 - Co-Interpreting; American Sign Language and Certified Deaf Interpreters

On December 18th, we tuned in with Host Kristen Burk and guests Jeremy Quiroga and Kelly Matamoros to learn more about notetaking as an interpreter. Hear from the experts about setting yourself up for success as an interpreter with AMN Healthcare.

We hosted an insightful and interactive AMN Live Q&A - Making Meaning session focused on the unique and dynamic process of collaborative interpreting with American Sign Language (ASL) and Certified Deaf Interpreters (CDI). This event was designed for language professionals, interpreters, and those interested in understanding the nuances of working together to provide accurate, accessible, and culturally competent interpretations.

During the session, attendees had the opportunity to hear from experienced ASL interpreters and CDIs as they shared their expertise, real-world scenarios, and tips for success when working in tandem. Topics included:

  • The roles and responsibilities of ASL interpreters and CDIs in collaborative settings
  • Strategies for effective communication and teamwork during sessions
  • Best practices for maintaining accuracy and clarity in interpreting for Deaf and Hard of Hearing individuals with diverse needs
  • Ethical considerations and challenges that arose in co-interpreting environments

Whether you were an interpreter looking to enhance your skills, or simply curious about the vital partnership between ASL interpreters and CDIs, this session provided valuable insights into the teaming process that ensures Deaf and Hard of Hearing clients receive the best possible service.

Thanks to all who joined us for a productive and engaging conversation!

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What we talked about:

AMN Healthcare recently hosted an engaging AMN Live Q&A session, bringing together interpreters, Certified Deaf Interpreters (CDIs), and language professionals to delve into the art of co-interpreting. Led by Kristen Burk and enriched by the expertise of industry professionals Jeremy Quiroga and Kelly Matamoros, the session provided actionable strategies to strengthen collaborative interpreting and foster more effective communication with Deaf and Hard of Hearing individuals.

From exploring the unique roles of ASL interpreters and CDIs to sharing actionable tips for fostering effective teamwork, this recap captures the key takeaways and expert advice shared during this impactful event.

Meet the Panelists

Our esteemed guests brought 20+ years of experience each from the field of interpreting and were joined by our skilled ASL team for a robust discussion.

  • Kristen Burk (Moderator): Recruiting Manager for Language Services at AMN.
  • Kelly Matamoros: A hearing ASL interpreter with extensive experience collaborating with Deaf interpreters and professionals, Kelly passionately advocates for co-interpreting to enhance accuracy and accessibility in all settings.
  • Jeremy Quiroga: A seasoned deaf interpreter specializing in medical VRI interpreting. Jeremy emphasized the value of CDIs in bridging communication gaps and improving clarity during high-stress or complex interactions.

Their shared expertise made for an engaging and enlightening discussion!

Essential Tips and Insights for Interpreters

The Role and Significance of Co-Interpreting

Jeremy and Kelly shared how co-interpreting – teaming an ASL interpreter with a CDI – goes beyond the traditional interpreter model. Rather than one person leading, it's an equal collaboration where both interpreters lend skills to enrich the communication experience. CDIs bring unique cultural insights and language intuition, particularly valuable during high-context interactions.

Recognize the Value of CDI Collaboration

Certified Deaf Interpreters (CDIs) are essential in bridging communication gaps and providing meaningful support within the Deaf community. Their specialized skills ensure not only precise interpretation but also a sense of emotional comfort, creating an environment where Deaf individuals feel understood and fully included. This role is particularly crucial in settings such as medical appointments or interactions with other vital service providers.

Be Open and Flexible

Collaboration requires adaptability. Kelly encouraged both interpreters and CDIs to "be like water" and remain flexible to ensuring seamless teamwork. Effective communication, trust, and mutual respect between co-interpreters are critical for success in the field.

Prepare for Each Interaction

Both Jeremy and Kelly stressed the importance of preparation before interpreting assignments. This includes discussing the client's needs, the context of the interaction, and any specific cultural nuances or vocabulary that might arise. Preparation ensures smoother communication and minimizes potential misunderstandings.

Leverage Technology Wisely

The use of technology, such as video relay services (VRS) or remote interpreting platforms, was highlighted as a growing part of the interpreting landscape. Jeremy suggested using these tools to expand accessibility but cautioned interpreters to ensure they are proficient and confident in using the technology to avoid technical distractions during assignments.

Invest in Continuing Education

Both interpreters emphasized that ongoing professional development is essential. Attending workshops, webinars, and training sessions can help interpreters stay up-to-date with evolving best practices, cultural shifts, and advancements in the field.

Practice Self-Care

Interpreting can be mentally and emotionally demanding. Kelly shared the importance of prioritizing self-care to maintain focus and energy. Regular breaks, mindfulness practices, and seeking support when needed are key to preventing burnout and maintaining a high standard of work.

Explore CDI & ASL Interpreter Jobs with AMN Healthcare

Co-interpreting is more than just a method—it’s a commitment to delivering the most accurate, culturally aligned, and empathetic communication possible. At AMN Healthcare, we believe in pushing the boundaries of language services by fostering collaborations that bring the best of both worlds together.

Whether you're looking to sharpen your skills as an interpreter or join a forward-thinking team that values professional growth, AMN Healthcare is here to provide resources, training, and opportunities tailored to you. Want to work alongside some of the brightest minds in the industry? Explore language interpreter opportunities with AMN Healthcare today!

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I agree to receive emails, automated text messages and phone calls (including calls that contain prerecorded content) from and on behalf of AMN Healthcare, and affiliates. I understand these messages will be to the email or phone number provided, and will be about employment opportunities, positions in which I’ve been placed, and my employment with AMN companies. See privacy policy or cookie policy for more details.