Ep. 44 | The Flexibility and Rewards of Travel Nursing
In this episode of Elevate Care, host Kerry Perez sits down with Kendrick Azubuike, Director of Nursing at AMN Healthcare’s Travel Nursing Division, to explore the opportunities and challenges of travel nursing. Kendrick shares valuable insights into why travel nursing remains a rewarding career path, the importance of flexibility in healthcare staffing, and how the innovative AMN Passport app is reshaping the travel nursing experience. Whether you're a current travel nurse, considering a career move, or a healthcare facility navigating staffing solutions, this episode offers practical advice and thoughtful perspectives.
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Timestamps
00:00 - Guest Introduction
02:31 - Why Travel Nursing?
03:52 - Who Thrives in Travel Nursing?
07:17 - Practical Advice for New Travelers
10:58 - AMN Passport App
15:07 - Building Strong Recruiter Relationships
18:58 - Recommendations for Experienced Travelers
About Kerry Perez
Kerry Perez leads the design and development of enterprise strategy in addition to overseeing Marketing, Corporate Communications, and Creative Services. Ms. Perez joined AMN Healthcare in 2007 and has held various roles during her tenure, including recruitment, marketing, innovation, strategy, and M&A. She most recently served as the company’s Vice President of Enterprise Strategy. She also stood up AMN Healthcare's Diligence and Integration Management Office, which led the strategic and functional integration of new acquisitions to drive synergy. She was named among Staffing Industry Analyst’s Top 40 Under 40 in 2021, and she hosts the AMN Healthcare podcast, Elevate Care.
Ms. Perez maintains the guiding principles of being customer-obsessed, thinking big, and delivering results. She has a passion for mentoring emerging leaders and building effective teams. Ms. Perez holds a Bachelor of Arts degree in Business Economics and a Bachelor of Arts degree in Communication from the University of California at Santa Barbara. For more than four years, she has served on the board of Dallas-based nonprofit CitySquare, which focuses on fighting the causes and effects of poverty. Connect with Kerry.
Transcript
00:00:00:00 - 00:00:17:12
Welcome to Elevate Care. I'm your host, Kerry Perez, and I'm thrilled to be joined here today by Kendrick Azubuike, who is the Director of Nursing in our AMN Division for travel nursing. Kendrick, welcome to the show. Thanks so much, I appreciate it. Thanks for having me. Yeah. Awesome. Happy to have you. So we're switching it up a little bit.
00:00:17:12 - 00:00:34:19
We're actually going to be talking a little bit more about the health care professional and the travel nurse today, but it's still going to be really insightful for both travel nurses as well as our health care facilities themselves. So yeah, I can't wait to kind of dig into it with your with your expertise. Yeah, I can't I'm super excited.
00:00:34:20 - 00:00:57:06
Can't wait to give some good advice to our nurses and hopefully when some more travel nurses as well I love that. This great. So before we dive into that, tell us a little bit about your role at AMN and kind of what got you started. Yeah, I'm a director here with AMN for the Nursing and Allied Division. Initially got started just kind of like as an entry job outside of outside of college.
00:00:57:07 - 00:01:17:17
And, you know, didn't really have a desire to get into healthcare but fell in love with it. And, you know, the pace and the grind of being a recruiter. And also, I've always been interested in leadership, so I had plans to try to pursue a leadership position once I got in. And thankfully I got, promoted to director for the Dallas office.So super honored to hold that position and, love AMN healthcare for sure. Oh, congratulations. Well, I also started entry level, so, good for us. Right. So what kind of keeps you. Yeah. And it keeps you, you know, motivated and, you know, wanting to stay in healthcare. What actually got you into it in the first place? Well, initially, you know, just just kind of had an internal referral from a college buddy, and he said it was a great place to work and had an awesome culture.And then also, I did my own research on the company and actually discovered that my mom was the president and CEO of the company at the time. Pretty crazy, coincidence. But, you know, that ultimately led me to apply for a position, entry level position and kind of just work my way up from that entry level. And I've just fallen in love with the organization and the culture that we have here.
00:02:09:17 - 00:02:31:13
And on top of that, you know, the impact that we make on on the world and on our communities, all across the nation. So. Well, great. And not to have an inside scoop at your not only one of my favorite people that I am, but just in general, you just have such a great heart. And I really believe what you say, because I see that happen every day in how you act at work and also outside of it.
00:02:31:13 - 00:02:50:23
So, so much care. Yeah, really, really grateful to to get your insight. So all right we're talking about travel nursing. There's a lot of stuff that's kind of, you know, gone on of course, with Covid and everything else. But from your perspective, what are you hearing from travelers or what do you think from your own, point of view of why travel nursing is still a great profession?
The flexibility that it offers is probably the great, you know, perfect place to start. Shorter, contract commitments 13 weeks, anywhere from 8 to 13 weeks. And just being able to build your schedule out for the year, just knowing your commitment and having, again, that shorter contract length as opposed to a perm job where you're working year round and continually getting your schedule also off, obviously offers that opportunity to to explore new area and get to a new state and, you know, maybe visit a state that you've always wanted to live in or always wanted to, see what it's like.
And on top of that, the rates are still great. You know, they're still still offering really competitive rates, especially compared to pre-pandemic. Things have kind of normalized a little bit. But, we still have some of the top paying options through some of our major clients. So it's a great opportunity. Still, whether you're a new nurse just coming out of the, you know, just finishing graduation or, you know, you've been been in the industry for a little while and had a perm job, it's a great change of pace for sure.
00:03:52:02 - 00:04:16:06
And so who do you see or like the type of candidates that really gravitate towards doing travel? It might not be for everybody, but I feel like there's a lot of things that would work for people. Yeah, yeah. I mean, again, definitely the the flexibility of it. So, you know, we get a wide array of nurses, you know, either early on in their career or later on in their career, just kind of wanting a change of pace to experience something different.
But things like, you know, people maybe want to pay off student loans. It's a good place to, to try and just get in there and make some, you know, not quick money, but a little bit, a little bit more of kind of shaving off that that chunk there. Absolutely. You know, maybe if they're looking to try something out before they move there permanently.
Yeah, maybe like when you're chatting with nurses, what else are they interested in? Like getting out of like all the red tape of perm? Yeah, that's definitely a part of it for sure. I mean, just, you know, experiencing a new health system in a new environment, a new unit, well, same unit. They've had specialty, you know, they've had experience.
And excuse me, but, just seeing a new environment sometimes that staff, situation that they're so used to kind of just gets a little old and they want, they want something new. But again, like you said, you know, to pay off student loans and pay off, you know, debts that they may have, just like any person has, getting that tax free money that you get as a traveler.
00:05:14:05 - 00:05:36:20
And, you know, the two thirds untaxed or nontaxable package is super important. You know, you end up taking a lot more home after you've covered your costs, and now you still have the opportunity to work overtime if you need to as well. So great opportunity to make money. I know if I had known what they were making prior, I would have definitely majored in something else in college, that's for sure.Yeah, sign us up right. So I'm thinking about travel nursing. You know, what sort of personality traits work well in this sort of environment? Yeah. You know, flexibility. And, you know, something that we tell our travelers all the time, it's just the willingness to flow. Because most of the time those facilities are putting their, you know, the travelers where they have the most urgent staffing needs and usually needs that they can't cover through their own staff.
00:06:05:04 - 00:06:31:19
So just having that flexibility, willingness to flow to another unit, as long as it's in alignment with your experience and where you feel comfortable, of course. But that willingness to float, I think, sets you apart because a lot of travelers do push back on that, especially as a first time traveler just getting into that environment. Right. And it's helpful to know that we do have clinical staff where if there are any other questions about kind of going into a new environment, you've got somebody 24 seven to talk to you and make sure that it feels right for you.
Absolutely, absolutely. The support system that you have at least here at and mental health care, for sure, you know, through your recruiter, through clinical, the clinical manager that's, overseeing your placement, immediate 24 hour support. If you ever have any questions, you know, we'll find quick solutions for you. And make sure that you're feeling supported while on assignment with us.
For sure. Great. All right, so as we're kind of walking through the process, I'm a nurse. I'm thinking about traveling. I'm wanting to, you know, either have some financial upside, I'm looking to maybe have something different experience or go to a different geography. I've got a mindset of being flexible. Now, how do I think about kind of getting my profile up to speed, where it's going to be something really attractive to a client?
Yeah, yeah. Well, I mean, what's great is am and has and industry's leading, nursing app. It's a free mobile nursing app called Am passport. And on it you could not only update your profile and all your credentials or your certifications, but you could also set preferences for the type of job that you're interested in and be automatically submitted to that job as soon as we get one available.
00:07:40:14 - 00:07:59:16
That's in alignment with what your preferences are. So you have a super user friendly resource available to you as an admin traveler. And not only that, but you can increase the speed at which your file is submitted to open jobs just based on that feature right there. So, well, you know, it is still a competitive environment.So I mean, how important is it to have your profile kind of ready to go when that hot job pops up that you are interested in, you know, in Hawaii that I'm sure a lot of other people are interested in. Yeah. I mean, it's it's really it's really mandatory to be able to get that offer these days with how fast things move and how competitive the market is.
00:08:18:21 - 00:08:40:23
You know, most of our hottest jobs get ten, 15 submissions within the first ten, 20 minutes, maybe, based on those preferences that those nurses have set up based on their profile being up to date and you know, them having all the requirements for that job on on file already. So sometimes you have to go through that process and maybe not get the offer on that first job.You submitted to, just to understand what's necessary for the next time around. But you can get out ahead of it and just get get the major updates you need on your profile. The skills checklist for your specialty, couple references from recent employment and your work history with the resume, you know, and then just make sure you're being staying good communication with your recruiter as well.I think that's so important. Anything that changes about your preferences, anything specific that you absolutely need for your assignment, communicate that and we'll make sure to have, you know, to align the jobs that we present to those travelers with what they're looking for specifically. And how important is it to, you know, the client as it relates to you know obviously they've got urgent needs and they would like somebody filling that spot on those yesterday.
00:09:26:14 - 00:09:47:21
What are they sort of looking for as they're evaluating. A clinician's profile. Yeah. Well definitely the recent experience, you know, the charting experience that they've had as well. So, I mean, any anything that you can do to kind of spruce up your, your application is going to be important, right? So any daisy awards, you may have one.
Any, you know, glaring references, positive references that you can provide where a nurse manager spoke about you specifically or had a quote that they, you know, shared about your performance. It's going to it's going to be super important to just kind of set yourself aside from the rest of the applicant pool, but also, you know, connect with your recruiter first, of course, but potentially calling in to the facility, talking to the nurse manager to follow up on your application, especially with some of the smaller client, our health systems that you that you're that you're aiming for is going to be important and actually probably will be the reason that you end up getting the
00:10:23:16 - 00:10:42:08
offer or not. Because, you know, our clients are getting a lot of submissions for every one of their jobs, then, you know, that's kind of necessary in this, in this current market, to be able to set yourself aside from the rest of the crew applying. Yeah, yeah, that makes sense. You know, hey, in this world where, you know, tech is ever present.Yeah, I know that personally. Sometimes all I want to do is just work on with technology, like an app and get things done. Other times I'm like, please, can I just talk to a human? You know, and, you know, I no matter how many times I hit zero or I say, representative, it's like you're going to send me back to the website.No way. So yeah. So tell me about how that dynamic can work and leveraging those tools, whether it be, you know, tech through past for a recruiter, how that can be like a really beautiful relationship. Yeah. Yeah. Well I mean, you know, there's a self-service aspect of the app now where literally you can go from submission all the way to offer, all the way to really you know, accepting the offer from, for one of our contracts without even talking to your recruiter yet now, the official confirmation and, you know, officially confirming the assignment is, is you have to have a conversation with the recruiter before that can happen, but you can get allthe way up to that offer stage without even connecting with anyone. And, you know, that's a that's a recent enhancement that we added this year. So that right there, I think provides a unique opportunity to travelers to get offers and find the perfect contract for them, probably more than ever before. And then on top of that, you match that with a good, communication cadence with your recruiter and continually updating anything that's changing about your preferences for the assignment that you're looking for.
00:12:06:01 - 00:12:26:06
I think that just helps you find the most ideal assignment more often, and at a faster and a faster pace for sure. Because I think that's the key these days is speed. You know, a lot of the time you do find a job that you're interested in. You find a job that's that looks like it'll be perfect and you're just not able to get the offer in time.
Or, you know, maybe you missed the submission by a couple seconds. So anything we can do to speed up that process of obtaining the offer and finding the ideal contract is going to be super important. Yeah. And I think, you know, some important points you talked about with just the recruiter getting to know you more, you know, getting to know your preferences.
Of course it helps you know with speed as you mentioned. But we're still in a people business. And you know, at the end of the day there are relationships that are getting formed. You know, we're hoping that as technology continues to advance, there's a little bit more about being a career counselor. You know, being that support system, especially if it is your first assignment or if you are looking at this person who's now a friend, can you tell them maybe about a time where either that what you've heard or in your own sort of life, where you've had a really meaningful relationship with a clinician and what that meant for you and for them?
Yeah, yeah. For sure. Well, you know, in my times there, I thankfully was blessed with a lot of amazing travelers and probably the closest I've been to any, any of my travelers were a few that came through just referrals and, you know, word of mouth referrals from one traveler that I got booked at one of our clients. And, you know, we just grew over time.
00:13:42:22 - 00:14:04:16
I was I was it came through a lot of a lot of conversations and just openness to share. You know, my story and you know what's important to me. And what I think would be best to make the most efficient relationship between us. Business relationship, of course, and the, you know, they thankfully were willing to to to be open and transparent with me.
And I think that's that's very important. It's just that open openness and transparency. And I think that only comes after you build some trust with them. Right. And you you show them that as a recruiter, you show the traveler that you have their best interests at heart. And you know, you want to make sure that they have a positive and profitable experience, but that their experience is front of mind always.
And I tried to just portray that, I think to all my travelers. And that helps so much with just, you know, making things as efficient as possible and also retaining them, keeping them with me for a really long time. Right. But I think that's the important thing. You know, as a, as a, as a traveler, be open, be honest and, you know, be transparent with your recruiter.
00:14:46:17 - 00:15:07:13
Let them know what you want. And you know, whether that's from your contract or the type of communication style, is important. And then on the recruiters side is, you know, be willing to, to match that and, you know, be able to maybe adapt to what's going to be best for that traveler specifically because it's different for everyone.You know, that is important because I think that open and that transparency and that trust, you just really get to feel comfortable with the recommendations. You know, both directions. I mean, sometimes what I've ended up trusting the most about, you know, a vendor relationship is when they actually tell me something not to do is like, hey, I don't think that's going to be a good fit for you knowing what I know about you or knowing what I know about this area.
00:15:31:12 - 00:15:47:03
But like, here is a recommendation that I do think it might not be exactly what you thought on paper. You know, maybe. Yeah, you wanted to go to Hawaii and I'm, you know, Fresno is, you know, there's no ocean. But, you know, here's what the goals were that you were trying to achieve and why this might be a good step for you.
Yeah. Yeah. Absolutely. No, you're so right. I think, you know, with with their experience front of mind and, you know, caring most about what they're what is ideal for them and then aligning that, you know, aligning the jobs that you're sharing them with that it just shows that, yeah. Like you care more about what they want and what you know is ideal for them as opposed to what clients we want to fill or, you know, what jobs we're looking to prospect for, right.
And I feel like it's so easy to refer, you know, to, to to do that as the recruiter, but that's so important, right? Going based off of what the travelers preference is. Yeah, it's a big sort of mantra to be clinician centric or to be customer centric and, you know, recognize that in this day and age, it isn't about forcing someone into something to fill a quota.
They recognize they have choice, you know, not only within, you know, and, and with a recruiter, but with other agencies. So it's very prudent and, you know, behooves us, oh, to say two words and that's good. That's a yeah. To, to make sure that we're caring about that because ultimately that will reflect in how often they want to work with you.
00:16:58:19 - 00:17:18:00
It is not it's a lot of time and effort on both fronts, whether it is be the whether it is the recruiter or the clinician to fill out, you know, the the paperwork or to get to know someone, you want that to be a lasting relationship. And when when there's that trust, they're they're more willing to kind of stick with a recruiter.
00:17:18:02 - 00:17:37:17
Then maybe that job that pays $1 more. So. Right. Yeah. Or so. Right. Right. And then, yeah, you might have a career. Oh well, hey, when I say I started entry level, I was a recruitment specialist. And then. Wow. Yeah. So it's it's good stuff. Yeah. Okay. So Kendrick this dual approach we're talking about was like technology and recruiters.
How does this help support clients in getting better fit assignment ready talent. Yeah I mean, I think that the dual approach where you have, of course, our technology that clearly states the requirements for our job and aligns, you know, clinicians, a healthy pipeline with travelers that are, you know, eligible for the position just based on those requirements and, you know, joint or I guess, working alongside with your recruiter as well.
It just leads to, I guess a more efficient pipeline overall. You have a big pool of candidates who are definitely eligible for the position based on what's required. And on top of that, you have recruiters who are accurately, you know, confirming all of those requirements are on file for the traveler, but also setting them up, you know, with understanding of the urgency of communication and what to expect, but also selling that client, selling that location to that traveler, getting them excited about the opportunity.
00:18:34:08 - 00:18:58:00
So you still have all of the human aspect of the job, along with the efficiency and the speed that the technology provides. I, I love that soundbite. It's it's complimentary. It's not at odds with each other. Absolutely. Yeah. Absolutely. Great. Okay. So if I am a first time traveler compared to maybe like an experienced traveler, what advice would you give to me starting the first assignment?
You know, in any capacity? I know we've talked a little bit about flexibility and maybe being open to other locations, but what else maybe should they be thinking about? First thing that comes to mind is definitely travel with a friend. You know, first time it's there's there's a little bit of fear the unknown because you never experience what it's like, and you're getting in front of a whole new unit and a whole new staff, and you kind of put outside of your comfort zone a little bit.
Right? But if you have a friend who also works the same shift or same specialty or even just someone that you can, you know, kind of share housing with as well, and cut some of the cost that's associated with that. I think coming back after shift and just sharing your experience and, you know, relating to each other helps so much with with just having a positive first time contract experience.
00:19:49:05 - 00:20:07:13
But that sounds fun. I would love to do that. It's almost like, you know, adult college, but, so are there things are there facilities that are kind of known to be good for first time travelers? Yeah, yeah, for sure. I mean, we have certain clients that we've just built great relationships with over, over a year, over the years.
And, you know, we've done a great job filling their needs and doing that consistently. So it's just created more traveler friendly environments where the client, you know, has a great relationship with us and expects a lot of us. But because of that, they treat our travelers really well and welcome them in and advise their staff to do the same.
And then on top of that, they're clients that actually have controlled nurse to patient ratios based on the state. So just a little bit, I guess I wouldn't say easier because every, every, every travel nurse position, every nurse position is, is challenging and requires an extra level of, I guess, dedication. But yeah, I'd probably aim for the ones that have more control nurse to patient ratios.
00:20:51:01 - 00:21:21:09
And if not that, then definitely the ones that we have the best relationships with in terms of, yeah, our fill rates and you know, how important they are to us as a, as a client that makes sense because those that we have, you know, long standing relationships and you know, those that we don't, if they tend to have a big influx of travelers, they're probably more familiar, both in how the core staff interacts with the travel staff and where it's maybe not just a net new experience where it's like, hey, yep, 13 week assignment.
That traveler filtered in and then, you know, filtered onto their next thing. They're bringing more people in. It might already be part of like, the fabric of how the core and contingent staff work together. That's maybe not a super novel. But they've got some things that they've learned and best practices on both sides. Absolutely, absolutely. Even even the clients that are smaller clients.
You know, I've had nurses work at a smaller client location, new facility, new client, and they had a great experience. You know, they're there, of course, some growing pains and some things that we have to figure out, you know, on the fly. But, any client that we have a contract with respects us and, you know, values our service and it's it's reciprocated by us on the other end, too.
00:22:04:16 - 00:22:21:00
Yeah, that makes a lot of sense. Do you have any tips or tricks for, like, an experienced traveler about how they continue to grow and stay competitive? If you're growing, if you're looking to change specialties, usually you have to do that outside of travel nursing. You have to acquire that experience before you can then be booked as a traveler for that unit.
Right? So unless it's like maybe just going to a larger health system like Kaiser or something and potentially finding your forever home, right? That's probably what I'll say to those like a more seasoned traveler, you could find a get potentially find a travel contract where you end up going permanent staff there and retiring there, you know, because you love it so much.
Yeah. And if that one doesn't work, if you know the good things, we can swap over to a new facility, new location until you find that that home where you feel like, oh, wow, the staff is great. You know, this this meets everything that I want professionally. And, you know, of course, financially. And find a forever home.
00:23:00:08 - 00:23:24:18
You know, I've had a lot of, nurses who were late in their career and ended up just going perm at the facility, and, and, you know, retiring there, I'm sure. Or maybe they're still working there, but. Well, it's great that people can kind of move around and try things out. I'm sure there's also opportunities that happen when you're going to a large teaching facility and kind of get exposure there to also maybe things where it is like, what is that environment?
And a, you know, rural community where you're kind of don't have that big network to, you know, rely on, but you are tapping into different sorts of skills I could imagine. Absolutely, absolutely. You know, I mean, somebody who's been working at a huge facility their entire career, I think just with that change of pace and going to like a more rural community or, you know, a facility that has a half as many beds could, you know, be the change of pace that they need to, I guess, find some more consistency and just kind of settle in.
So I definitely advise it change, you know, try and try trying a new environment now, especially if you are feeling like where you're at, what you're doing right now is just not the right fit for you. Oh, great. A perfect, perfect opportunity to change it up is through an agency, through a travel contract. Right. And yeah, again, a lot of flexibility on where you can go, the type of unit you could be on through travel.
Excellent. Kendrick Lee, any other sort of tricks of the trade. Words of wisdom either, you know common pitfalls or key enablers that would be helpful for travelers to be thinking about. Absolutely, absolutely. So what's big right now is requesting 26 week contracts as opposed to 13. You could request more potentially. But I would always try if you're willing to commit to a little bit longer.
00:24:43:03 - 00:25:06:22
And also, you know, understanding that that would come with additional time off requests if you had those like looking to commit to longer, usually clients or, you know, they jump on that kind of request. So looking for more coverage rather than less, of course. And then, you know, keeping that time off request to a minimum if you can like five days or less really helps your recruiter get that offer.
Typically, you know, our clients will automatically approve that amount. But if you if you request more than that, then we do have to get, approval real time from the client. So that can kind of delay things on the offer process. Or it could put you, you know, a step behind in line for the offer as well, because maybe that other traveler doesn't have as much of a time off request.
I think, you know, that's helpful because it is pragmatic. This is a wonderful industry and a great, you know, career. There's a lot of benefits to it. It is also a career that is born out of the needs of, health care facilities that have had open beds or that are going to have an increased census, and they need people there.
And so with the benefit of all of the the travel and the flexibility does come, you know, some responsibility, but in a way that, you know, people should feel really proud of, of the service that they're providing. And so some of it, like any kind of job, you know, may have some things to consider in order to be best positioned to help serve the needs of the client and the patients.
00:26:11:20 - 00:26:31:23
Absolutely, absolutely. And you hit it right on the nail. I mean, that's ideal, of course, are some times where you have a vacation or a trip planned and there's no way around that. Of course, you know, you deserve to take your time off and you work hard and you earn that. But, it could be the reason that you end up getting ahead in line for the offer.
Because like you said, you know, it is important for those, for our clients to have that commitment, have that support. And, you know, the travelers that have the availability to support more will, of course, we be looked at a little bit. I had a line. Yeah, yeah, it's a good ecosystem because, you know, travel can be a way to help with your own burnout.
00:26:53:18 - 00:27:18:03
But then you're also helping with, you know, potential burnout of the facility that you're going into. So it is a little bit of a of a kind of ecosystem. Yeah. They're very true. Yeah. Yeah. Excellent point that way. So is there anything that we didn't chat about today that you want to to leave us with whether it is, you know, for our travelers, for potential travelers, or even for yourself as a, as a, director of recruitment.
Yeah. Well, you know, we're always talking about our app and passport app. If you don't have it downloaded, definitely recommend downloading it. You know, it's super user friendly. You could see all of the requirements for any jobs you're interested in on it. And, I'm telling you, it's it's going to be a game changer for, you know, the next few years for sure.
00:27:38:07 - 00:28:01:04
And it's, it's where the entire industry is moving to. So if you haven't downloaded that, it's free. I'll say download it and you'll see how much easier it is to get an offer for the contract that you're interested in. And yeah, other than that, you know, I'm excited. You know, very hopeful for the future. I feel like we're moving in a great direction as an industry and, of course, as a company.
00:28:01:04 - 00:28:20:06
So, tell your friends, tell your family. Come sign with the am an awesome Kendrick. Thank you so much. Really enjoyed the conversation today. Of course. Thank you. Carrie, thanks so much for having me. Of course. And thank you for joining us on Elevate Care. We will see you next time. Thank you for joining us today on Elevate Care.
00:28:20:11 - 00:28:38:11
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